Privacy policy

Last updated: 14 August 2026

Who we are

888VanRacking is a trading name of DP Merron Ltd. DP Merron Ltd operates this website and is the data controller for personal information collected through 888vanracking.co.uk.

  • Trading name: 888VanRacking
  • Legal business: DP Merron Ltd
  • Company number: 10958735
  • Business address: 6 Brasted Court, Rochester, England, ME2 3NE
  • Email: contact@888VanRacking.co.uk
  • Phone: 07917 585 156

What this policy covers

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us, place an order, create an account, sign up for marketing or otherwise use our services.

Personal information we collect

Depending on how you use the website, we may collect:

  • Contact details, including your name, email address, phone number, billing address and delivery address.
  • Order and transaction details, including products ordered, prices, delivery details, payment confirmation and order history.
  • Communications you send to us, including product enquiries, custom fitout requests, return requests and customer support messages.
  • Account information if you create a customer account.
  • Technical and usage information, including IP address, browser, device, pages visited, cookies and similar technologies.

How we use personal information

We use personal information to:

  • Process and fulfil orders.
  • Arrange delivery and handle returns or refunds.
  • Respond to customer service, product and fitout enquiries.
  • Provide order updates and important service messages.
  • Improve the website, products and customer experience.
  • Prevent fraud, protect the website and comply with legal obligations.
  • Send marketing where you have opted in or where permitted by law.

Payments

Payments are processed through Shopify and its payment partners. We do not store full card details on our own systems.

Sharing personal information

We may share personal information with trusted service providers where needed to run the business, including Shopify, payment providers, delivery companies, IT providers, analytics providers and professional advisers. We may also share information where required by law or to protect our rights, customers or business.

Cookies and analytics

Our website uses cookies and similar technologies to operate the store, remember preferences, understand website performance and support advertising or analytics. You can manage cookies through your browser settings. Some cookies are required for the store to function properly.

Marketing

If you sign up for marketing, we may contact you about products, offers or store updates. You can unsubscribe from marketing communications at any time using the unsubscribe link in the message or by contacting us.

How long we keep information

We keep personal information only for as long as needed for the purposes described in this policy, including order fulfilment, customer support, accounting, legal, fraud prevention and business record requirements.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to the use of your personal information. To make a privacy request, contact us using the details below. We may need to verify your identity before completing a request.

International transfers

Some service providers, including Shopify and related technology providers, may process personal information outside the United Kingdom. Where this happens, appropriate safeguards are used where required by law.

Security

We use reasonable technical and organisational measures to protect personal information. No online service can be guaranteed to be completely secure, but we work to protect customer information and keep access limited to those who need it.

Children

Our website is not intended for children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this website with the updated date shown above.

Contact

For questions about this Privacy Policy or how we handle personal information, contact DP Merron Ltd trading as 888VanRacking: